Last year I pre-ordered a fabulous book that I was looking forward to. I went all shades of crazy and ordered an autographed, numbered edition. It came in and I was more than pleased!
A few weeks ago, due to a tragic incident, my book was incinerated. I have all of my books insured, but some things just aren't replaceable.
I contacted Earthling Publications and explained the situation and asked if there was any chance they knew where I could get my hands on a copy. It didn't need to be a special edition. Any copy of the book would be amazing.
Paul from Earthling contacted me in less than 24 hours with a wonderful solution for replacing my book. It's all been fixed and taken care of and it took me less than a few minutes.
I was a big fan of Earthling Pub before. I think I even wrote a post about them a year or two ago. They offer beautiful, quality books that you just can't get anywhere else. Being a book collector isn't just about the quantity, but about the quality. Earthling offers extraordinary books. Now I see that not only is their product better, but so is their customer service.
If you get a chance to do any business with Earthling, DO IT! Whether you're an author, marketer, reviewer, or reader, you won't regret it. These people ROCK!
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